Wednesday, January 03, 2007

What a service

Was out having dinner with some friends just now. So we decided to eat in this chinese restaurant by the roadside. They served rice with dishes and all. All of us decided to order our individual food.

We were greeted by a rude uncle who took our orders. He seems to be unhappy that we are not ordering the main dishes. After placing our order, we waited for the food. 5 minutes, 10 minutes.... 20 minutes... 30 minutes went by... As we sat there we realise that the other tables who ordered crab, fishes were first being served despite us being there first. It dawned on us that our orders were probably being put as the last priority.

So we decided to leave the place and since we have ordered some drinks, we asked one of the workers for the bill on our drinks. We told him that we have waited for more than 30 minutes and that we do not want to wait anymore. The worker chided and said that we should not talk this way. He walked away and said he will check our food. We placed some money on the table for the drinks and all 8 of us walked out from the place.

The workers shouted to the chef saying that we have left the place. We walked away not looking back and headed to another restaurant to eat. The food was served in less than 15 minutes despite the place being packed.

What would you do if you are in this situation? Wait? One of the things I learnt is to be patient. But as much as being patient, we should not let others take advantage of us. I believe in standing for my rights. In this case, we are not just a customer but we are human and should be treated right.

It is disappointing looking at how people can be so double standard. I especially dislike shop owners who treat customers rudely especially when they have business. I believe that business will not last if it is done that way.

Anyway, the restaurant I am talking about is the one Restoran 88 which is in OUG right in front of Shell Petrol Station....

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