Accident and the after that

If you ever are involved in an accident, the last thing you want to do is to go to the police station. Yes, you would hope that you can settled the matter with the parties involved without having to report police. However, two days ago, hubby met with an accident and as the damage was quite bad, we had to make insurance claim and make a police report.

It was a motorbike accident and hubby was knocked down by two cars. Yes, horrible. Imagine my shock when I got a call from him. But thank God, he is fine and the injury was just minor. The night itself after the accident, we head our way to the police station. In case you are not familiar with the procedure of making an accident report, here is how it works.

1st step - you fill up a form listing your name, vehicle number etc.

2nd step - you pass the form to an officer and wait to be called.

3rd step - when you are being called, you will have to enter your details in the computer system. The details involved would be your name, address, ic, vehicle number, driving license number etc.

4th step - you will proceed to type your own report on how the accident happened. A sample report is paste on the side panel of desk and provides you a guide on how to use it. After finished typing the report, you are to save it and print it out.

5th step - the officer will take your report and assigned you to meet a sergeant in charge. He will tell you to go to a particular so and so floor at so and so counter.

6th step - the sergeant will ask you questions and interrogate you on how the accident happened. They will proceed to write their own report to deduce who is wrong and who is not.

7th step - the sergeant will then follow you to your vehicle to take a photograph of your vehicle.

8th step - you go back home and will have to come back the next day to buy the report.

Now, that is the last step. Not too hard really. Except that a few questions popped into my mind. Now, what happens if I am illiterate and what if I do not know how to type? Would the officer helped me? Why the impression? Cos, I do not find the officers to be friendly. I saw a poor guy slowly typing, struggling to find the letters on the keyboard.

When we were assigned to the sergeant, we have to wait more than 1 hour as he was away for his late supper break. Question - why would we be assigned to someone who is on a break? Unless he is not suppose to go for the break? or they don't really care do they?

During the meet up with the sergeant, we realised that we did not mentioned a certain details in the report. So after meeting up with the sergeant, we went back to the counter to make changes to the report. Well, what you need to know is - changes to the report can only be made within 1 hour after filing the report! We waited for the sergeant for more than 1 hour and we were not able to make any changes after that!

Well, the ordeal of an accident is bad enough and it does not get better when you have to go through such lengthy procedure at the police station. Sigh..